Primary responsibilities: Set up and manage onboarding new and prospective clients.
Job Duties to include, but not be limited to:
- Answer incoming telephone calls.
- Interview prospective clients by telephone and email to become familiar with their case.
- Evaluate prospective clients’ claims to determine whether they are in line with the areas of practice and experience of the firm.
- Enter client and lead information for prospective clients into document management and computer system.
- Schedule initial consultations and appointments with attorneys for prospective clients.
- Onboard new clients by drafting necessary paperwork and creating case files.
- Communicate with clients via phone, email, and in person to conduct interviews and field questions.
- Perform administrative support tasks as assigned.
- Computer skills to input information, retrieve information, document management, make appointments, calendar appointments, litigation support, word processing, and database software.
- Oral communication and interpersonal skills to interact positively with clients and coworkers.
- Organizational skills to maintain accurate records.
- Active listening skills to take accurate notes.
- Written communication skills to edit and proofread documents.
- Maintain client confidentiality and privacy.
- Legal research and writing.
- Outlook, Microsoft Office Suite, My Case, Adobe Acrobat skills.
Hours: Monday – Friday – Part-time up to 30 hours per week. Pay negotiable.
Education: High school or equivalent, bachelor’s degree (preferred), Law Student.
Experience: Office: 1 year (preferred). Legal office: 1 year (preferred, but willing to train).
Reliable transportation – Ability to Commute – Work Location: Onsite In person. Vestavia Hills, Alabama 35216. Free Parking.
How to Apply: Email resume and cover letter to Joseph A. Ingram by email to: holly@joeingramlaw.com if interested with the subject line “Intake Law Clerk”.